Frequently Asked Questions
Where are you located?
455 Churchill Avenue North, Ottawa, Ontario K1Z 5E1
Do you have parking?
Yes, we have a parking lot on the left side of our building and street parking is available for a maximum of 3 hours on Churchill Ave.
How do I book a service?
Simply give us a call, and one of our Front desk associates will help you to decide which services are perfect for you. Our associates will then work out a schedule to accommodate your services. You can also book online!
Is there any deposit required to book services?
We require a credit card number at the time of booking to confirm your reservation as a new client or for booking numerous services.
We also require the courtesy of a 48-hour cancellation notice on all services.
Any missed appointments, or appointments canceled less than 24 hours in advance, will be charged 50% of the treatment cost.
What is our spa etiquette?
The spa is an oasis of tranquility. Our clients are entitled to peace, quiet, and relaxation, therefore we ask you to please refrain from using personal cell phones within the facility. When visiting our treatment areas, we kindly ask you to keep voices hushed and thank you for understanding why infants and small children cannot be brought into the spa.
Do your prices include tax?
All of our prices quoted are pre-tax amounts.
What forms of payment do you accept?
We accept Visa, MasterCard, Amex, Debit, E-Transfer, and Cash.
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